Terms of Service

IMPORTANT — READ CAREFULLY BEFORE USING THE SERVICE

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Terminal Labs LLC, a New York limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the Verified AI AI-powered analysis platform, including the website located at verifiedai.app, all associated mobile applications, APIs, and any related services (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, CREATING AN ACCOUNT, OR CLICKING "I AGREE," YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 10) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE REVIEW THEM CAREFULLY.

1. Definitions

• "Assessment" means any output, score, probability rating, classification, or report generated by the Service in response to User-submitted content.
• "Content" means any images, photographs, text, metadata, or other materials submitted by you to the Service.
• "Counterfeit" or "Fake" means an item that is not a genuine product of the brand or manufacturer it purports to represent.
• "High-Value Item" means any item with an estimated fair market value exceeding five thousand U.S. dollars ($5,000).
• "Super-Fake" means a counterfeit item manufactured to closely replicate authentic items to such a degree that detection through photographic analysis alone may be unreliable.

2. Eligibility and Account Responsibility

2.1 Age Requirement. You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement.

2.2 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

2.3 Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3. Nature of the Service; No-Guarantee Disclaimer

3.1 Opinion Only. The Service provides a statistical probability of authenticity based on machine-learning analysis of digital images. Each Assessment constitutes a subjective, non-binding opinion and not a statement of fact, guarantee, certification, or warranty of authenticity.

3.2 No Legal Certification. Assessments do not constitute and shall not be construed as: (a) a legal "Certificate of Authenticity"; (b) a professional appraisal within the meaning of the Uniform Standards of Professional Appraisal Practice (USPAP) or any comparable standard; (c) an expert or forensic opinion admissible in any legal proceeding; or (d) an endorsement, affiliation, or authorization by any luxury brand, manufacturer, or trademark holder.

3.3 Physical Limitations of Photographic Analysis. You expressly acknowledge and agree that AI-based analysis of digital images cannot detect or evaluate: (a) tactile properties, including but not limited to leather quality, fabric weight, or stitching tension; (b) olfactory indicators such as material scent; (c) internal construction details, hardware mechanisms, serial number engravings, or date codes not visible in photographs; or (d) any characteristic requiring physical inspection. The Company is not responsible for errors or omissions caused by poor image quality, inadequate lighting, image compression, digital alteration, or the presence of Super-Fakes.

3.4 No Guarantee of Accuracy. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY ASSESSMENT. YOU ACKNOWLEDGE THAT NO AI SYSTEM IS INFALLIBLE AND THAT FALSE POSITIVES (IDENTIFYING A COUNTERFEIT AS AUTHENTIC) AND FALSE NEGATIVES (IDENTIFYING AN AUTHENTIC ITEM AS COUNTERFEIT) WILL OCCUR.

3.5 Not a Substitute for Professional Inspection. For High-Value Items, items with significant legal or financial implications, or items where analysis accuracy is critical, we strongly recommend that you obtain an independent physical inspection by a qualified human expert. The Service is designed as a supplemental tool, not a replacement for professional analysis services.

4. User Obligations and Acceptable Use

4.1 Lawful Use. You shall use the Service only for lawful purposes and in compliance with all applicable federal, state, local, and international laws and regulations, including but not limited to consumer protection, anti-counterfeiting, and intellectual property laws.

4.2 Prohibited Conduct. You shall not:

• Use the Service to facilitate the knowing sale, distribution, or marketing of counterfeit goods.
• Misrepresent any Assessment as a guarantee, certification, or official brand verification.
• Use the Company's name, trademarks, or Assessments in advertising, product listings, or promotional materials in a manner that implies endorsement by the Company or any brand.
• Submit Content that infringes any third-party intellectual property rights.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code, algorithms, model weights, training data, or scoring logic of the Service.
• Use any Assessment or Service output to train, fine-tune, benchmark, distill, or otherwise develop any competing or third-party artificial intelligence model or system.
• Attempt to circumvent, manipulate, or "jailbreak" the Service's security, access controls, or scoring mechanisms.

4.3 Content Ownership and License. You retain all ownership rights in the Content you submit. By submitting Content, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, process, and analyze such Content solely for the purpose of providing and improving the Service, including training and refining our AI models. If you do not wish your Content to be used for model training, you may opt out by contacting us at the address provided in Section 14.

5. Intellectual Property

5.1 Company IP. All rights, title, and interest in and to the Service, including but not limited to its software, algorithms, machine-learning models, user interface, design, text, graphics, and documentation, are and shall remain the exclusive property of the Company or its licensors. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.

5.2 Feedback. If you provide any suggestions, ideas, or feedback regarding the Service ("Feedback"), you hereby assign all rights in such Feedback to the Company and agree that the Company may use Feedback without restriction or compensation.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

7. Assumption of Risk

7.1 Voluntary Use. You use the Service and rely on Assessments entirely at your own risk. You acknowledge that analysis of luxury goods based solely on photographic analysis is inherently uncertain and that no AI-based system can guarantee accurate results in all cases.

7.2 Specific Acknowledged Risks. Without limiting the generality of Section 7.1, you expressly acknowledge and assume the risk of financial loss arising from, including but not limited to: (a) purchasing a counterfeit item in reliance on an Assessment indicating authenticity; (b) declining to purchase or sell an authentic item in reliance on an Assessment indicating inauthenticity; (c) third-party reliance on Assessments you share or publish; and (d) the inherent limitations of photographic AI analysis as described in Section 3.3.

8. Limitation of Liability

8.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE OR ANY ASSESSMENT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Aggregate Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

8.3 Jurisdictional Limitations. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties. In such jurisdictions, the above limitations shall apply to the maximum extent permitted by applicable law. You may have additional rights under the laws of your jurisdiction.

8.4 Basis of the Bargain. You acknowledge and agree that the Company has offered the Service, set its prices, and entered into these Terms in reliance upon the disclaimers of warranty and limitations of liability set forth herein, that these provisions reflect a reasonable and fair allocation of risk between you and the Company, and that these provisions form an essential basis of the bargain between the parties. The Company would not be able to provide the Service to you on an economically feasible basis without these limitations.

9. Indemnification

9.1 Your Indemnification Obligations. You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, suits, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your use of the Service; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; (d) your sale, purchase, distribution, or marketing of any item using, referencing, or relying upon any Assessment or the Company's name; (e) your Content; or (f) any third-party claim arising from your acts or omissions in connection with the Service.

9.2 Indemnification Procedure. The Company will provide you with prompt written notice of any claim subject to indemnification (provided that failure to provide such notice shall not relieve you of your obligations except to the extent you are materially prejudiced). You shall not settle any claim without the Company's prior written consent, which shall not be unreasonably withheld.

10. Mandatory Arbitration and Class Action Waiver

10.1 Agreement to Arbitrate. You and the Company mutually agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any Assessment (each, a "Dispute"), including Disputes regarding the existence, scope, validity, or enforceability of this agreement to arbitrate, shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Section 10.

10.2 Location and Procedure. The arbitration shall be conducted by a single arbitrator in New York, New York, or, at your election, by videoconference. The arbitrator shall apply the substantive law of the State of New York without regard to its conflict-of-laws principles. The arbitrator's award shall be final, binding, and enforceable in any court of competent jurisdiction.

10.3 Class Action Waiver. YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE SHALL BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS, CONSOLIDATED, MULTI-DISTRICT, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONDUCT A CLASS-WIDE ARBITRATION OR TO CONSOLIDATE CLAIMS. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL BE SEVERED AND PROCEED IN A COURT OF COMPETENT JURISDICTION.

10.4 Opt-Out Right. You may opt out of this arbitration provision by sending written notice to the Company at the address in Section 14 within thirty (30) days of first accepting these Terms. Your notice must include your full name, account email address, and a clear statement that you wish to opt out of mandatory arbitration. If you timely opt out, you and the Company retain the right to litigate Disputes in court.

10.5 Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court.

10.6 Equitable Relief. Nothing in this Section 10 shall prevent the Company from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of the Company's intellectual property rights, data security, or confidentiality obligations.

11. AI Governance and Regulatory Compliance

11.1 AI Disclosure. In accordance with applicable consumer protection laws, including the Colorado Artificial Intelligence Act (as amended, effective June 30, 2026) and similar state and federal requirements, you are hereby notified that the Service is an automated artificial intelligence system. All Assessments are generated by machine-learning algorithms without direct human review unless otherwise expressly stated.

11.2 Training Data Transparency (CA AB 2013). In compliance with California Assembly Bill 2013, the Company maintains a publicly accessible summary of the datasets used to train its AI models at verifiedai.app/transparency. This summary is updated at least annually or as required by law.

11.3 Algorithmic Fairness. The Company is committed to monitoring and mitigating algorithmic bias in its models. If you believe an Assessment reflects discriminatory treatment on the basis of any protected characteristic, please contact us at the address provided in Section 14. The Company will investigate in good faith and provide a response within a reasonable timeframe.

11.4 No High-Risk Decision-Making. The Service is not designed, intended, or authorized for use as a sole or primary basis for any decision that would constitute a "consequential decision" under the Colorado Artificial Intelligence Act or any comparable law (e.g., decisions relating to credit, employment, housing, healthcare, insurance, or legal services). You agree not to use the Service for any such purpose.

12. Privacy and Data Protection

Your use of the Service is subject to the Company's Privacy Policy, available at verifiedai.app/privacy, which is incorporated herein by reference. The Privacy Policy describes how we collect, use, store, and disclose your personal information and Content. By using the Service, you consent to such collection and use as described in the Privacy Policy.

13. General Provisions

13.1 Governing Law. These Terms and any Dispute shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws provisions.

13.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed, and the remaining provisions shall continue in full force and effect.

13.3 Entire Agreement. These Terms, together with the Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written.

13.4 Waiver. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

13.5 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

13.6 Force Majeure. The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, cyberattacks, governmental actions, or failures of third-party service providers.

13.7 Modification of Terms. The Company reserves the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on the Service and updating the "Last Revised" date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

13.8 Survival. Sections 3 (Nature of the Service), 5 (Intellectual Property), 6 (Disclaimer of Warranties), 7 (Assumption of Risk), 8 (Limitation of Liability), 9 (Indemnification), 10 (Arbitration), and 13 (General Provisions) shall survive any termination or expiration of these Terms.

13.9 Termination. The Company may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, all rights granted to you under these Terms shall immediately cease.

14. Contact Information

If you have questions about these Terms, please contact:

Terminal Labs LLC
Email: legal@verifiedai.app
Website: verifiedai.app

Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS, TOGETHER WITH THE PRIVACY POLICY, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND THE COMPANY AND SUPERSEDE ANY PRIOR PROPOSAL OR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS RELATING TO THE SUBJECT MATTER HEREOF.